Accessibility Statement for CareerCompass Australia

CareerCompass Australia is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all, and applying the relevant accessibility standards to ensure we provide equal access to all users, including people with disabilities.

Our Commitment

We are committed to making our website as accessible as possible for people with disabilities. Our efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. We strive to meet or exceed these guidelines to provide a website that is both accessible and user-friendly.

Measures to Support Accessibility

CareerCompass Australia takes the following measures to ensure accessibility:

• Ongoing Training: Our team receives ongoing training on accessibility best practices. This includes training on how to write alternative text for images, how to create accessible forms, and how to structure content in a way that is easy to understand.
• Regular Audits: We conduct regular accessibility audits of our website to identify and address any accessibility issues. These audits are conducted by both internal accessibility experts and external accessibility consultants.
• User Feedback: We encourage users to provide feedback on the accessibility of our website. This feedback helps us to identify areas where we can improve the accessibility of our website.
• Assistive Technology Compatibility: We design our website to be compatible with assistive technologies such as screen readers, screen magnifiers, and voice recognition software.
• Clear and Simple Language: We use clear and simple language throughout our website to make our content easy to understand.
• Keyboard Navigation: Our website can be navigated using a keyboard. This allows users who cannot use a mouse to access all of the content and functionality on our website.
• Color Contrast: We ensure that there is sufficient color contrast between text and background colors to make our content easy to read for people with low vision.

Conformance Status

The CareerCompass Australia website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Known Limitations

Despite our best efforts, there may be some limitations in the accessibility of our website. Here is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

• PDF Documents: Some of our older PDF documents may not be fully accessible. We are working to replace these documents with accessible versions. In the meantime, if you need assistance accessing information in a PDF document, please contact us.
• Video Captions: While we strive to provide captions for all of our videos, some older videos may not have captions. We are working to add captions to these videos.
• Dynamic Content: Some dynamic content, such as interactive charts and graphs, may not be fully accessible to screen reader users. We are exploring ways to make this content more accessible.

Technical Specifications

Accessibility of CareerCompass Australia relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript
• WAI-ARIA

Feedback

We welcome your feedback on the accessibility of CareerCompass Australia. Please let us know if you encounter accessibility barriers on our website.

• Email: accessibility@careercompass.com.au
• Phone: (02) 8310 5555 (ask for the Accessibility Officer)
• Postal Address: Level 10, 259 George Street, Sydney NSW 2000, Australia

We try to respond to feedback within 5 business days.

Accessibility Features Implemented

The CareerCompass Australia website has implemented the following accessibility features to enhance the user experience for individuals with disabilities:

• Alternative Text for Images: All images on our website have alternative text that describes the content of the image to screen reader users.
• Keyboard Navigation: Users can navigate our website using the keyboard alone. All interactive elements are accessible via keyboard.
• Sufficient Color Contrast: We have ensured that there is sufficient color contrast between text and background colors to make our content easy to read for individuals with low vision.
• Clear and Consistent Navigation: Our website has a clear and consistent navigation structure that makes it easy for users to find the information they are looking for.
• Accessible Forms: All forms on our website are accessible to screen reader users. Form labels are properly associated with form fields, and error messages are clear and concise.
• Resizable Text: Users can resize the text on our website without losing content or functionality.
• Skip Navigation Link: A skip navigation link is provided at the top of each page to allow users to skip directly to the main content of the page.
• Descriptive Link Text: All links on our website have descriptive link text that indicates the destination of the link.

Third-Party Content

Our website may contain content from third-party providers. We are not responsible for the accessibility of this content. However, we make every effort to select third-party providers who are committed to accessibility.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with the Australian Human Rights Commission.

Distribution of this accessibility statement

This accessibility statement is distributed on our website and linked in the footer.

CareerCompass Australia - Who We Are

CareerCompass Australia is a leading provider of interview preparation courses and resources in Australia. Based in the heart of Sydney, our mission is to empower individuals to achieve their career aspirations by providing them with the skills and confidence they need to excel in job interviews. Our courses cover a wide range of topics, including behavioral interview techniques, technical interview preparation, resume writing, and cover letter creation. We also offer personalized coaching sessions to help individuals address their specific needs and goals.

Our team of experienced career coaches includes Sarah Thompson, a specialist in behavioral interview techniques, and David Chen, an expert in technical interview preparation. Sarah has over 10 years of experience helping job seekers prepare for behavioral interviews. She is a certified career coach and has a proven track record of success. David is a software engineer with over 15 years of experience in the tech industry. He has conducted hundreds of technical interviews and is an expert in helping job seekers prepare for these challenging interviews.

At CareerCompass Australia, we are committed to providing our clients with the highest quality interview preparation services. We believe that everyone deserves the opportunity to achieve their career goals, and we are here to help them every step of the way.

Preparing for Interviews: Tips from CareerCompass Australia

Landing a job interview is a significant step, but it's only the beginning. The key to success lies in thorough preparation. Here are some tips from our expert coaches at CareerCompass Australia:

• Research the Company: Understand the company's mission, values, and recent news. This shows genuine interest and allows you to tailor your answers effectively.
• Practice the STAR Method: Use the STAR method (Situation, Task, Action, Result) to structure your responses to behavioral questions. This ensures you provide clear and concise examples of your skills and experiences.
• Prepare Questions to Ask: Asking thoughtful questions demonstrates your engagement and curiosity. Prepare a few questions in advance related to the role, the team, or the company's future.
• Dress Professionally: First impressions matter. Choose appropriate attire that aligns with the company culture. When in doubt, err on the side of more formal attire.
• Arrive Early (or Log in Early for Virtual Interviews): Punctuality shows respect for the interviewer's time. Arriving early gives you time to relax and prepare mentally.
• Follow Up: Send a thank-you note or email within 24 hours of the interview. This reinforces your interest and provides an opportunity to reiterate your key qualifications.