Terms and Conditions
Welcome to CareerCompass Australia! These terms and conditions outline the rules and regulations for the use of CareerCompass Australia's website and services, located at www.careercompass.com.au.
By accessing this website and/or using our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website or our services.
1. Definitions
In these terms and conditions:
- "CareerCompass Australia," "we," "us," or "our" refers to CareerCompass Australia Pty Ltd, a company registered in Sydney, Australia, with ABN 45 123 456 789, located at Level 10, 259 George Street, Sydney NSW 2000.
- "Website" refers to www.careercompass.com.au.
- "Services" refers to all courses, workshops, coaching, resources, and other offerings provided by CareerCompass Australia.
- "User," "you," or "your" refers to any person accessing the website or using our services.
- "Content" refers to any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this website.
2. Use of Website
You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.
3. Intellectual Property Rights
Unless otherwise stated, CareerCompass Australia and/or its licensors own the intellectual property rights for all material on the website. All intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
- Republish material from this website (including republication on another website);
- Sell, rent, or sub-license material from the website;
- Show any material from the website in public;
- Reproduce, duplicate, copy, or otherwise exploit material on this website for a commercial purpose;
- Edit or otherwise modify any material on the website;
- Redistribute material from this website except for content specifically and expressly made available for redistribution.
4. Services and Payment
CareerCompass Australia offers various interview preparation courses, workshops, and coaching services. The prices and descriptions of these services are available on our website. We reserve the right to change our prices and service offerings at any time without prior notice.
Payment for services is due at the time of registration or purchase. We accept various forms of payment, including credit cards, debit cards, and bank transfers. All payments are processed securely through our payment gateway provider. Refunds are subject to our refund policy, which is outlined below.
5. Refund Policy
We are committed to providing high-quality services that meet your expectations. If you are not satisfied with our services, please contact us within 14 days of purchase to request a refund. Refunds are granted at our discretion and may be subject to certain conditions. For example, refunds may not be granted if you have already completed a significant portion of a course or coaching program. Please see the "About Us" page to see more information about our company, including the staff.
6. Limitation of Liability
CareerCompass Australia will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this website or our services, even if we have been advised of the possibility of such damages. Our liability is limited to the amount you paid for our services.
While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
7. User Content
If you submit content to our website (e.g., testimonials, comments, or forum posts), you grant CareerCompass Australia a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You warrant that you own or control all of the rights to the content that you submit and that the content is accurate, not misleading, and does not violate any law or the rights of any person or entity.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Cookies Policy
Our website uses cookies to enhance your browsing experience. Please review our Cookies Policy to learn more about how we use cookies and how you can manage your cookie preferences.
10. Accessibility Statement
CareerCompass Australia is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for everyone and applying the relevant accessibility standards. Please review our Accessibility Statement for more information.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of New South Wales, Australia, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of New South Wales.
12. Changes to Terms and Conditions
CareerCompass Australia reserves the right to modify these terms and conditions at any time without prior notice. Your continued use of the website and services following any changes constitutes your acceptance of the new terms and conditions. It is your responsibility to check this page periodically for changes.
13. Contact Information
If you have any questions about these terms and conditions, please contact us:
- By email: support@careercompass.com.au
- By phone: (02) 8310 5555
- By mail: Level 10, 259 George Street, Sydney NSW 2000
GDPR Compliance
CareerCompass Australia is committed to protecting the privacy and personal data of our users in accordance with the General Data Protection Regulation (GDPR). We ensure that your data is processed lawfully, fairly, and transparently.
Under the GDPR, you have the right to access, rectify, erase, restrict processing, and object to the processing of your personal data. To exercise these rights or for any GDPR-related inquiries, please contact our Data Protection Officer at dpo@careercompass.com.au.
We collect and process personal data only for legitimate purposes, such as providing our services, communicating with you, and improving our website and services. We do not share your personal data with third parties without your consent, except as required by law.
Important Notice Regarding Google Ads Policies
CareerCompass Australia is committed to complying with Google Ads policies and guidelines. We ensure that all our advertising campaigns are transparent, accurate, and non-misleading.
Please note that we do not guarantee job placement or specific salary outcomes. Our courses and services are designed to enhance your interview skills and increase your chances of success in the job market, but individual results may vary. We provide realistic expectations and focus on skill development and practical preparation.
We encourage users to review our course descriptions and testimonials to understand the scope and benefits of our services. If you have any questions or concerns, please contact us for clarification before making a purchase.